Divisional Director (Operations)Вакансия в архиве

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Город
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з/п не указана
Москва
более 6 лет

Our client are one of Russia's largest retail chains and operates the country’s largest hypermarket chain looking for Divisional Director, Operations.

Duties:

Sales

  • Directing and managing market sales efforts, which may include goal setting, sales training, Hot Light times, retail sales, fundraising, up-selling.

  • Offering innovative ideas for maximizing sales.

  • Talking with customers, handling their complaints and acting on their suggestions when appropriate

  • Maintaining each store’s community involvement via advertising, sponsorships, and promotions

  • Achieving business plan objectives and profitability as described in the market operating plan and established financial goals

Production

  • Supporting general managers through goal setting, training and accountability in controlling flow of ingredients and utilization of labor to ensure adequate production at the required quality level

  • Working with general managers to understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance

  • Working with general managers to implement operating methods and procedures designed to eliminate production problems and improve product quality

  • Working with general managers to Understand and implement store quality control procedures, including standards

Personnel

  • Supporting and assisting general managers in recruiting all other store employees

  • Recruiting, hiring, training, documentation, dispute resolution, and termination of general managers, assistant managers, and management trainees

  • Building a team of customer-focused employees

  • Assuming responsibility for and demonstrating leadership in employee development, including Assistant Managers and Manager Trainees

  • Communicating to all general managers and consistently enforcing all store policies, standards, and practices

Accounting

  • Through communication, negotiation and goal setting with general manager, completing and managing income and expense budgets, including accounts/receivable, profit and loss, etc.

  • Ensuring the completion of required corporate reporting documentation (financial and operational)

  • Ensuring the proper management of company resources responsibility including, inventory control

Leadership

  • Communicating and model company standards and policies

  • Implementing efficiently and effectively directives from corporate and divisional management

  • Ensuring the development of store organizations to promote efficient operations

  • Implementing procedures to maximize production efficiency, enhance overall store performance and limit waste

  • Filling in when necessary during managers’ vacations or for other absent employees

  • Other duties as assigned

Essential skills and Experience

  • Minimum of 3 yrs of multi unit management experience is required

  • Previous operations management experience with a QSR concept is required

  • Communication, supervisory, and organizational skills required.

  • Computer literacy and experience in a production environment preferred.

  • High school diploma or equivalent is required

  • Considerable experience with food, management, production, and customer service is required

  • Self-motivation, creativity, and adaptability

  • Strong communication, organizational, problem solving and leadership skills

  • Pleasant disposition, sociable, accommodating nature, and enthusiasm

  • Willingness and ability to travel extensively

  • Pass a pre-employment drug screen and criminal background check

Тип занятости

Полная занятость, полный день
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