Customer Success Manager (Forwarding)

от 60 000 до 90 000 руб.

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Требуемый опыт работы: 3–6 лет

Полная занятость, полный день

The Belgian logistic customer-focused company Ahlers that actively engages in all types of international transportation, warehouse logistics and customs clearance offers the vacancy of Customer Success Manager (Forwarding) in a team of Customer Success Department of Saint Petersburg office.

The company structure is characterized by complexity, multiple network connections and openness to the external environment.

The company’s culture is based on the values of enterprise, cooperation, personal initiative and teamwork.

We are looking for a systemic thinking, communicative, open to a new experience skilled specialist to our team.

Job interview will be done in English.

Job description:

  • Propose improvements, alternatives, new services
  • Regular meetings with clients
  • Build and maintain personal relations with key people in client supply chain
  • Pro-active follow-up of actions agreed with client
  • Claim resolution including communication with client and internal coordination
  • Regular reports to client
  • Internal reporting
  • Analyze of debtor behavior of client
  • Handling of commercial requests, regular rates revision
  • Involvement in projects

Who we are looking for:

  • You have a transport logistics professional background (2-5 years)
  • You have an experience of work with complex (supply chain) clients
  • You likes to take initiative in a competitive business environment
  • You are strong in communication
  • You are able to work independently, proactive and result-oriented
  • You are able to work with uncertainty
  • You have a practical realistic vision
  • You are self-organized & motivated

We offer:

  • An international professional environment characterized by an entrepreneurial and innovative culture
  • The standard quarterly KPI bonus (variable salary) 40% of 1 month salary
  • The «white»salary rur 60000-80000 net per month (at the expense of bonus total monthly salary forms rur 68000-90000 net)
  • The annual bonus is possible 100% of 1 month salary
  • Guarantees with compliance in Labour Law of the Russian Federation
  • Plenty of opportunities to develop knowledge and personal qualities
  • Compensation of money used for mobile communication and transport according to corporate standards
  • Office is located in Gorelovo, corporate transfer from metro stations Leninskiy and Moskovskaya, and from Krasnoye Selo
  • Work hours from 09:00 to 17:30
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Вакансия опубликована 19 октября 2016

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