Director of Rooms

з/п не указана

Вакансия в архиве

Работодатель, вероятно, уже нашел нужного кандидата и больше не принимает отклики на эту вакансию

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Требуемый опыт работы: 1–3 года

Полная занятость, полный день

Job Descriptions:

  • Oversight of all front office operations including front desk, concierge, bell/door associates and valet parking operations;
  • Insuring the quality and productivity of housekeeping/laundry (in-house) functions that guarantee the cleanliness of all guest areas, high levels of personal service delivered by housekeeping associates and a stable work force;
  • Excellence in appearance of all areas throughout the hotel;
  • Producing constant improvement in guest experience satisfaction metrics;
  • Showing year-over-year improvement in associate satisfaction scores throughout the division including maintaining low turnover and high promotion-from-within ratings;
  • Controlling payroll and direct expenses in line with the budget and varying levels of business using corporate-wide technology and other systems;
  • Participation in weekly forecasting and scheduling activities;
  • Providing assistance in developing the annual hotel budget;
  • Preparation of action plans as directed by management;
  • Daily reviews of operating outcomes (including corrective action if required);
  • Maintaining high visibility with associates and guests;

Skills:

  • Bachelor's degree required;
  • Must have previous hotel management experience in all aspects of the Rooms Division in a property of similar size and quality for a period of five or more years;
  • Experience in forecasting & scheduling, daily reviews and analysis of operating results preferred;
  • Proficiency in the use of a computer is necessary (i.e. Microsoft Office Suite);
  • Excellent verbal and written communication skills required;
  • Must demonstrate strong leadership skills and the ability to nurture managers-in-training;
  • Must be detail-oriented and organized;
  • Must be able to work closely and communicate with all associates, departments, guests, and clients in a professional manner;
  • Must be highly service-oriented;

Working conditions:

Please type “Director of Rooms” in the subject line of your message. CVs without position name indication in subject will not be considered.

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Вакансия опубликована 18 октября 2016