Customer Success Manager
We are looking for an energetic and fun customer success manager for a Minsk office of a Silicon Valley based software company.
Our product is one of the best solutions for document automation with thousands of customers worldwide.
You will become a part of an international team that helps our customers get more value from the product and answers any questions they may have.
We like to work hard and play hard here. Join us!
- Deliver happy experiences to every client you interact with
- Become an expert in our product and be able to resolve issues our customers have
- Quickly respond to customer inquiries
- Work closely with our teams in the US and Belarus to deliver world class customer service
What we are looking for
- Fluent English (!)
- Strong written and verbal communication skills
- Quick learner
- Experience with customer-facing roles
It would be awesome if you had
- Interest in SaaS and web applications
- Knowledge of HTML5 & CSS3
- Understanding of CRM
- Experience with web design
- Great sense of humor
Here is what we offer
- Working at the Belarusian office of a hot Silicon Valley company
- Very competitive salary + performance based bonus
- Amazing office in the center of Minsk
- Great multinational team
- Free fruits, coffee, tea, cookies and Play Station in the office :)
Please submit your resumes in English. We will provide free training, so candidates with little or no experience are welcome to apply.
Tags: специалист по работе с клиентами, cпециалист поддержки пользователей, аккаунт менеджер, customer success specialist, customer support, account manager, customer service