Network Engineer, Support

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Требуемый опыт работы: 1–3 года

Полная занятость, сменный график

We are the best at what we do -
making awesome games!

Required Skills and Knowledge:

  • OSI Network Model
  • IPv4 Subnetting and CIDR
  • DHCP Service
  • DNS Services and Name Resolution
  • Packet Captures and Wireshark
  • Understanding of protocol differences (TCP, UDP, ICMP etc)
  • Knowledge of Ports of Common Protocols
  • IPSEC (IKEv1 and IKEv2)
  • OpenVPN (remote access and point-to-point)
  • Some knowledge of Server Load balancing


  • Excellent written and verbal communication skills (English)
  • Good organization and problem solver skills
  • Ability to simplify and explain technical information to others
  • Minimum 2 years experience in support/engineering role
  • Solid systems and network administration and troubleshooting skills
  • Cisco certification (CCNA, CCNP, CCIE)
  • Basics of FreeBSD/Linux Administration (SSH, DHCP, OpenVPN/IPsec, bind, squid, LDAP, iptables, ipfw, pf)
  • Working knowledge in Unix and Windows operating systems
  • Understanding of IP Security Concepts
  • Some knowledge of Server Load Balancing


  • Troubleshoot, analyze and document root cause and assist in efficient resolution of all customer issues as related to Netgate and pfSense products.
  • Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution while maintaining established service level agreements.
  • Assist with testing and evaluating new technology as required, including the creation of quick start guides and other user documentation and instructions.
  • Document problems and resolutions for training purposes.

We offer:

  • Working with an international team of world class professionals on exciting and challenging projects
  • Relocation program for new hires
  • Learning & Development opportunities – mentoring, lectures, participation
    at industry conferences and events
  • Medical Insurance package
  • Sensible flexible working hours
  • Breakfasts, snacks and fruits available during the day, tea and coffee machines
  • Friendly team and a friendly environment
  • Casual workplace environment in downtown St. Petersburg; including bicycle parking, gym, game and chill-out zones
  • Additional benefits – care bonus to cover health, educational and safety needs, three paid days without sick list during a year, corporate parties and team buildings, referral bonuses and many more others


Фрунзенская, Санкт-Петербург, Киевская улица, 5ФА
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Вакансия опубликована 9 февраля 2017

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