* Sales/stocks analysis, allocation/Transfers ; * Promotions implementation and control ; * Deliveries control, payments control, input to budgeting ; * New developments and improvements ; * Competition analysis, price positioning ; * Promotions design, special product needs, definition of trade calendar ; * Understanding consumer behaviour, identify market opportunities ; * Assist to the conventions ; * Assure the stores receive and apply VM guidelines ; * Create a VM team and assure training ; * Evaluate execution and implement corrections ; * Identify local VM needs ; * Training other members of the team (according to team needs) ; * Identify new opportunities * Evaluate new possible locations * Sales and viability plan for new locations ;

* Sales/stocks analysis ; * Deliveries control, payments control, input to budgeting ; * New developments and improvements ; * Competition analysis, definition of trade calendar ; * Understanding consumer behaviour, identify market opportunities ;

* Endorse suggested plans and programs so as to achieve expected objectives. ; * Disseminate Cabin Crew Instructions, Cabin Crew Notes, Cabin Crew Internal Notices, Administrative, Organizational and Technical Decisions to fulfill endorsed plans and programs. ; * Conduct periodic meetings with Cabin Crew Members to follow up on smooth running of activities and discuss their suggestions as well as adopt appropriate procedures and executive plans with respect to these suggestions. ; * Ensure that AVE.COM image is reflected positively and at a competitive edge with other airlines through high quality Safety, Security, and Service Performance. ; * Control and supervise all Cabin Crew Members activities and ensuring that all activities related to the cabin operations are performing efficiently. ; * Ensure maximum Safety & Security is provided by Cabin Crew Operations on board every AVE.COM flight for all its passengers. ; * Take care of the welfare of Cabin Crew Members. ; * Counsel, Brief, and Motivate Cabin Crew Members to ensure their quality performance. ; * Develop and implement techniques to improve performance of Cabin Crew Operations. ; * Set agreements with all other departments and sections of AVE.COM that has an impact on the performance of Cabin Crew Operations. ; * Take corrective and/or preventative action against any discrepancies, incidence reports, and complaints against Cabin Crew Members and meet with concerned parties in case of deviation and resolving matters. ; * Participate in deciding the fit appearance of Cabin Crew Members. ; * Recommend and implement changes or improvements as per customer feedback. ; * Ensure that development of the department and staff by recommending and conduct training programs to improve Safety, Security and Service Performance. ; * Authorize Cabin Crew Members promotions, demotions, grounding, scheduling changes, training courses. ; * Provide a focus for all matters related to the safe operation of company aircrafts. ; * Resolve safety issues and demonstrate the company commitment to safety. ; * Evaluate the effectiveness of training courses and monitor their results on the Cabin Crew Operations Cabin Crew Members performance and their compliance with the predetermined training needs. ;

SCCM * Responsible for pre-flight briefing of Cabin Crew to include safety and first aid questions ; * Liaising on board the aircraft with the Commander, Cabin Crew and Ground Staff ; * Completion of all necessary flight paperwork ; * Organizing efficient service and customer care during the flight ; * Completing written assessments on other Cabin Crew ; * Maintaining a thorough and up to date knowledge of the Cabin Crew Safety Manual ; * Complying with and ensuring Cabin Crew comply with grooming and uniform regulations ; * Promoting a co-operative, teamwork environment on board the aircraft ; * Dealing with customer complaints ;

CCM * Responsible for safety of passengers, aircraft and crew ; * Attend pre-flight briefing and carry out assigned work position duties ; * Ensure passengers are comfortable and incur a pleasant flying experience ; * Attend to passengers needs throughout the flight and provide a very high level of customer service at all times ;

* Plan and coordinate the provision of friendly, efficient services to guests. ; * Plan and coordinate all promotional activities targeting clients. ; * Coordinate and supervise all activities for guests. ; * Assist with check-ins / check-outs of clients. ; * Greet Guests upon arrival. ; * Assist guests with airline bookings and reconfirmation's. ; * Assist all departments in being receptive to the needs of guests. ; * Assist staff with language and culture. ; * Plan and conduct group and function rundown meetings. ; * Assist in any other duties when required by the Front Office Manager. ; * Assist with translations (information: guest directory; menus etc.) as required. ; * Provide feedback from Guests to Front Office Manager for action. ;

B2B sales

B2B sales and marketing

b2b sale marketing

management in social sphere, Diploma