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Candidate
Female, 34 years, born on 27 September 1991
Bishkek, willing to relocate (Almaty), prepared for business trips
Scrum master
Specializations:
- Project manager
Employment type: full time
Work experience 5 years 8 months
October 2019 — May 2020
8 months
Sun Finance Group
Financial Sector... Show more
Scrum master
- implementing Scrum in Hub
- facilitating Scrum ceremonies
- trainings
November 2018 — July 2019
9 months
Sky Mobile LLC
Customer Development Representative
- Projecting of communications for Balance.kg users
- Managing the service of Balance.kg in contact center
- User testing
- Customer Journey mapping
- Managing financial transactions between partners and product
January 2014 — January 2018
4 years 1 month
Sky Mobile LLC
Head of High Value Customer Service Group
• Organization of the work of the group in accordance with the
basic principles of the division
• Control over the implementation of tasks and assignments
• Motivation of employees to achieve standards / goals for major
KPI's
• Management of internal projects
July 2010 — August 2010
2 months
Kan Tengri Expeditions
Interpreter (English)
• Accompanying clients during the whole tour (from arrival to
departure)
• Ensuring interaction between customers and workforce
Skills
Skill proficiency levels
About me
I have 4 year experience in
Customer care and 1 year in
Scrum framework. This
experience helps to create and
development a product and
manage it.
Higher education
2013
Higher education
Kyrgyz Russian Slavic University
Faculty of Economics
Languages
Citizenship, travel time to work
Citizenship: Kyrgyzstan
Permission to work: Kyrgyzstan
Desired travel time to work: Doesn't matter