Manage a multi-disciplinary team; wrote and implemented the company’s marketing plan. Conduct skills analysis that reinforced the need for staff and managers to concentrate on specialist knowledge. Increase revenues and decrease expenses through streamlining procedures and implementing cost-cutting measures. Restructure operations; analyzed existing methods and develop new programs and procedures to re-direct operations. Plan and execute comprehensive sales strategy to successfully ignite growth and profits. Create efficiencies within the operation and the overall expenses related to the organization. Manage and develop business relationships with other companies to increase business. Develop and maintain quality management systems to ensure the best quality and in return achieved highest service. Administer and direct all aspects of the firm's planning/development strategies; drove forward new business development through in-depth analysis of clients' needs and requirements to promote growth and enhance revenue. Drive sales to achieve accelerated growth, set daily goals and review throughout the day. Oversee the daily paper work and report performance figures to Head office and Store Management. Understand product knowledge and get known with ‘new’ launches and key products from the furniture portfolio. Deliver sales presentations, seminars and training classes to clients and partners. Utilize all tools provided by the Company to offer excellent customer service. Actively organize promotion campaigns, special events and other activities for the increase of a customer awareness about offers of the company. Develop and maintain good working relationships with all store based personnel and team. Provide key marketing and sales program support, including design and rollout events.

Managed the day to day activities of the business operations. Planned and plotted growth strategies, introduced business systems, controls, and accurate recording and reporting mechanisms, and ensured critical business decisions were well thought-out and responsive to the needs of the firm and its people. Directly in charge of Risk analysis, health and safety Management. Built consensus and common protocols between diverse and complementary stakeholder groups. Provided the team with the appropriate tools to achieve the Company's objectives. Assisted the team on the client field level whenever required. Managed tutor groups where learners were mentored and behavioral issues discussed and addressed. Prepared regulatory reports required by law, regulations, and board of directors. Analyzed, defined, set up and documented new functionality. Made sure that all Key account agreements were finalized with the best advantage for the company.

Developed close and personal relationships with clients to ensure customer loyalty and retention. Developed new accounts, generated growth and profitability, adept to changing circumstances with innovative sales strategies. Prepared comprehensive analyses of deal points, structuring, and implementation plans. Developed marketing and sales strategy for new product release. Forecasted sales, developed inventory models, identified sales trends and opportunities, coordinated special projects, and monitored retail outlet. productivity. Developed new procedures for productivity. Managed district field operations. Experienced in the growth and development of major national accounts. Identified and qualified potential overseas strategic partners, joint venture entities and organizations.

English language, English language Translator class A

English and Arabic journalism, Journalism and Marketing