Responsible for: Production (Frame, Façade and Upholstered furniture workshops), production planning, supply chain, purchasing, process, maintenance, R&D, NPD, WHs, QA, HSE. • Fulfilment of the production plan and shipment schedule furniture OTIF. • Achieve operation KPIs. EBITDA, Labor productivity, profitability, production costs, effective utilization of equipment, quality index. Factory payroll reduction. Provide budget and capex control. • Start Implementation project MES-CAD in production. Integration 1C & Bazis. • Start Implementation of the state federal LEAN project. • Start Implementation of the state federal project Production robotics. • Implementation of project Customizing furniture. • To build effective rolling production planning system (ARIMA, PYTON) based on АВС и XYZ analysis. • Provide to reduce level C&D group of finished goods. • To develop and start at the shop floor new products and collections. • Implementation of a cost reduction program (raw materials, efficiency). • To reduce level of complaints. To develop QC and Q Reports system. • To prepare Façade workshop for relocation at new site Maslovka. To produce finished goods safety stock. To create time schedule for equipment relocation. • To develop existing employee motivation system. Participate in professional staff recruitment process. • To provide achieve requests of FSC standard for external IKEA audit. • Cooperation with equipment producers. Selection of equipment suppliers. Personal achievements: 1. Provide production plan execution with shortage of shop floor people. 2. Proposed and start implementation effective production planning system. 3. Provide NPD in accordance with business dep. Requests. 4. Reduce costs for 3 collections of furniture (4 – 9) %. 5. Successfully passed annual FSC external audit for IKEA and annual ISO 9001 certification. 6. Bought new production lines for Maslovka site.

Responsible for production and after-sales service departments. Service: Front & Back offices, Trainings, Warranty, spare parts. Full set of reports, budgeting analysis. HR issues for the man-aged deps.

Responsible for After-sales service & Quality assurance processes at EAST group: Russia and Ukraine. Moscow, central office: after-sales care, complaint handling, service and spare parts department Syuzhran, sanitary ware production plant: QA dep. Kuchino, tiles production plant: QA dep. Fryanovo, tiles and acrylic bath tubes production plant: QA dep. Novograd Volyunskiy Ukraine, tiles and ceramics production plant: after-sales care, complaint handling, service and spare parts department. Resbonsibilities: • After sales support, spare parts selling, complaints handling & analysis. • Achievement of target financial KPIs in the areas of service performance and spare parts selling. • Harmonization of quality and technical requirements for output product (sanitary wares, tiles and acrylic bath tubes) with EU and HQ rules. • Implementation of good manufacturing practices in the field of production process and raw material, semi-finished goods and finished goods QC. • Management of Quality Committee activities in the field of WCM, lean production. • Participation in the process of NPD in 2D (ceramic tiles) & 3D (sanitary ware, acrylic baths, duroplast goods, installations). • Ensuring the functioning of QMS according to the ISO 9001, environmental and safety rules. Internal and external audits. Certification. • Budgeting, budget implementation and execution. • KPIs of the managed departments and employees, staff development. • Preparation of operational, quarterly and annual reports and presentations. • Complains analysis, preventive and corrective actions. • Reorganization and internal development of the department. • Organization of exhibitions and conferences (In cooperation with marketing dep.). • Production improvement (in cooperation with technical department), losses reduction. Personal achievements: 1. Reorganization of EAST QA deps including Moscow office. 2. 7% reduction in number of claims. 3. Unification of finished goods produced by Polish, Romanian and Russian plants. 4. Preparation of Syzran ceramic plant for ISO 9001 certification. 5. Development and implementation of CHS (claim handling system). 6. 8% reduction in production losses within the framework of LEAN & WCM projects.

Management of After Sales departments of STILL GmbH office in Russia: Service, Back office, Trainings, Warranty and Spare parts. Responsible for: • After-sales service for customers in Russia, Byelorussia and Kazakhstan. Responsible for the performance results of the Moscow, Saint-Petersburg, Ekaterinburg, Nizhniy Novgorod, and Kaluga business units as well as for stationary forklifttruks service center and mobile service technicians. • Control over the activities of official dealers within the CIS region, direct interaction with them. • Planning and monitoring of KPIs achievement. Budgeting and its control. Profit contribution, EBITDA, turnover, costs, market share. • Development of new potential market areas, optimization of existing processes, project-planning. Market analysis & marketing strategy development. Carrying out of market analysis and identifying of market potentials in cooperation with sales managers. Market data collection and its preparation for head office, organization & categorization of potential customers, ongoing analysis of purchasing trends, development of market strategy,, definition of customer/objective segments (new customers, defected customers, existing customers). • Organization of workshops on customer sites and ensuring the processes and cost control. Consultation of customers (incl. complains) on all service matters. Customer’s acquisition for services and spare parts supplying. Prices negotiation, optimization of customer relations. • Planning, staff recruitment (in cooperation with HR dep.). Motivation system development. Leading, steering and development of the team. Definition of compensation. Disciplinary actions. • Optimization of customer relations and increase of the level of customer satisfaction in service operations for the purposes of market reputation of STILL service, increase in market share in service and successful leadership of the company. Personal achievements: 1. 5% increase in service market share in CIS region. 2. 15% increase in monthly revenue from each servicema. 3. 10% increase in spare parts turnover. 4. 7% decrease in debit debts.

Management of: production dep., process dep., purchasing dep., maintenance dep., planning dep., warehouses, R&D dep., HSE. Responsible for: • The strategy for the development of the company’s production block. Development and implementation of technical and industrial policy. • Fulfilment of the production plan, KPIs of deps, cost management, improvement of production profitability, reduction of operating expenses and improvement of production efficiency. • Long-term and short-term planning. Development of long-term and short-term production plans, budgeting of investments. • Measures and activities for the rebuilding and reconstruction of the production site. • Launching of new production machines and lines. • Coordination of work with the sales department. Organization of effective horizontal interaction between employees, monitoring the work of managers and specialists of the structures and divisions under management. • Development of the material and technical base in accordance with plans for NPD and improvement of technological and production process. • Communication with external controllers and auditors. Development of the ecological, environmental and HSE strategy. «0» accidents. • Maintaining a high level of staff competence. • Production of goods in accordance with GMP rules. • Participation of production division in the development and approval of SOP. • Timely maintenance and repair of equipment, development of a maintenance program. • Purchasing of necessary raw and packaging materials and spares. • Stocks management. Inventory management of raw materials, semi-finished and finished goods warehouses. Personal achievements: 1. 4% reduction in raw material losses. 2. Development of manufacturing techniques for granulation process and launch of the granulation line. 3. Start up of new production line for microbiological treatment of raw material. 4. 7% reduction in packaging materials cost (PP films, carton boxes, wood pallets). 5. 13% reduction in staff (due to changes in production planning and shifts system). 6. Start up of new BBL & IMA packaging production lines.

Responsible for: • NPD, Process engineer’s dep., QA, HSE. Involvement in the RD&QA management team of the company group. • KPIs of deps. Costs and net value calculation. Control over the effective utilization of equipment and processes. Optimization of raw material consumption, utilization and minimization of industrial wastes. • Drawing up of production plans (in cooperation with production department) according to a “rolling schedule”, based on the sales forecast. • Drawing up of field-specific presentations and reports. • Participation in preventive maintenance program (PMP), its implementation and control over its execution. • Continuous improvement. Organizational development, coordination of the deps activity in accordance with the org. structure. Improvement of business processes. • Production development, modernization of equipment. Transfer of Europe technology, know how from Huhtamaki UK, Spain, Poland, Germany, France, Norway to the Russian unit. • Management of strategic start-up projects from green field. Putting new equipment into operation, site engineering services preparation, assembly/commissioning, engineering supervision. • Development of SOP, specifications, process lists, normative documents in accordance with the requirements of ISO 9001. • Products Certification (local, import). • Employee motivation system, staff training. • Cooperation with external companies and state auditors: Rostekhnadzor (Russian Technical Supervision), Gosnadzor (State Supervision), Rospotrebnadzor (Russian Consumer Supervision), Civil Defense and Emergencies, metrology • Technical support for customers, cooperation with Legal dep. regarding claim issues. • QC system for raw materials and finished goods. • Implementation of ISO 9001, 14000, 18000, 22000, HACCP, BRC/Iop, 5S standards, carrying out of external and internal audits. Personal achievements: 1. Relocation of production equipment from the European units of the company to Russia. 2. Printing machines, extrusion & thermoforming lines, packaging lines, molded fiber line. 3. Implementation of ISO 9001 standard. 4. 3% reduction of PP & PS raw materials waste due to changes in production process. 5. Implementation of HACCP system. 6. 14% reduction of solvents losses. 7. More than 25 successful external audits from customers.

Responsible for technology HDPE, LDPE extrusion, stretch films cutting, BOPP flex printing, adhesive tape production. QA plant laboratory. Participation in the construction and start up of the 1-st Russian plant for full-adhesive tape production. Personal achievements: 1. 6% reduction in HDPE waste. 2. 5% reduction in acrylic adhesive losses. 3. 8% increase in productivity of cardboard spool. 4. 500% reduction in glue cost.

polimer processing and rubber technology, process engineer