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Candidate

Male, 43 years, born on 14 June 1982

Thailand, willing to relocate (Azerbaijan, Belarus, Georgia, Other regions, Kazakhstan, Kyrgyzstan, Uzbekistan, Ukraine), prepared for business trips

Leisure, Hospitality and Entertainment

5 000 $ in hand

Specializations:
  • Chief operating officer (COO)

Employment type: full time, project work

Work experience 22 years 1 month

December 2021currently
4 years 4 months
Andaman Riviera Phuket, a member of Radisson Individuals.

Thailand, andaman-riviera.com/

Hotels, Restaurants, Food Service Industry, Catering... Show more

Project Development Manager - Hotel Pre-Opening
Oversaw the construction and pre-opening phases of the hotel, ensuring meticulous adherence to rigorous safety and quality standards. • Led the development and implementation of the hotel's business strategy in alignment with Radisson Hotel Group standards, ensuring seamless project execution from conception to opening. • Aligned project decisions with company objectives and pre-existing marketing agreements, enhancing brand consistency and fostering customer engagement. • Managed budgets, schedules, and procurement processes, optimizing resource allocation for cost-effective equipment purchasing and technical solutions delivery
November 2020December 2021
1 year 2 months
Kunduchi Wet "N" Wild Water Park

United Republic of Tanzania, www.wetnwild.co.tz/

General Manager Operations
Oversee daily operations, ensuring safety and enjoyment for visitors. • Manage and train park staff, including recruitment and scheduling. • Supervise employees such as ride operators, food service workers, and maintenance staff. • Ensure cleanliness, maintenance, and compliance with safety regulations. • Plan and coordinate events and promotions to attract visitors. • Manage budgets and expenses effectively, maintaining quality while reducing costs. • Implemented new safety protocols, streamlined staff training, and revised SOPs to ISO standards after reconstruction and reopening.
October 2018November 2020
2 years 2 months
BLUE TREE PHUKET – Phuket, Thailand

Thailand, bluetree.fun

Public Services... Show more

Assistant Operations Manager
• Developed and implemented exceptional operation standards, ensuring consistent customer satisfaction and operational efficiency for Crystal Lagoon's PAL project. • Established effective Standard Operating Procedures and risk management practices, streamlining operations, and ensuring guest safety and well-being. • Optimized revenue generation and cost control strategies, driving sustained profitability and business growth.
February 2016September 2018
2 years 8 months
“Ramayana” Water park - Pattaya, Thailand

Thailand, www.ramayanawaterpark.com/

Public Services... Show more

Ticketing & Guest Service Manager
• Directed entrance operations, boosting positive feedback by 10%. • Enhanced park operations, increasing guest satisfaction by 15%. • Implemented successful pricing strategies, resulting in 12% attendance and 20% revenue growth. • Led team development, improving staff performance by 25% and reducing complaints by 10%.
April 2013February 2016
2 years 11 months
Centara Hotels & Resorts, “Splash Jungle“ Waterpark

Thailand, splashjungle.com/

Public Services... Show more

F&B Service Manager
• Led restaurant teams to consistently deliver exceptional service and uphold high standards, resulting in increased revenue. • Implemented effective sales strategies, surpassing sales targets and driving revenue growth. • Proactively identified and implemented cost-saving measures, resulting in significant expense reduction across all water park F&B outlets.
August 2003August 2012
9 years 1 month
Keltbray

Great Britain, www.keltbray.com/

Construction, Real Estate, Architecture... Show more

Demolition, Civil Engineering & Groundworks
• I have excelled in a multi-disciplinary environment by delivering numerous high-profile demolition projects while also providing valuable construction support for both refurbishment and new build projects. My expertise and dedication have contributed to the successful completion of these complex endeavors, earning me a reputation as a reliable and skilled team player

Skills

Skill proficiency levels
Advanced level
MS Office
Level not specified
MS PowerPoint
Retail
Organization Skills
Admissions Management
POS ticketing system
Administration Management
Multi Outlets Operations
Team Park Management
Effective Leadership & Development
Pricing Policy
P&L / Financial Accountability
Entertainment
Events, Sports & Activities
Lifeguard training
Park Maintenance
Safety & Risk Management
Pre-opening

Driving experience

Driver's license category A, B

About me

Accomplished hospitality and entertainment professional with extensive experience in management, operations, and customer service. Demonstrates a proven ability to lead high-performing teams, streamline processes, and enhance overall business efficiency. Expertise in project management, strategic budgeting, and effective resource allocation. Adept at leveraging hospitality and entertainment software systems and tools to optimize operations and elevate guest satisfaction. Passionate about delivering outstanding guest experiences and creating engaging entertainment offerings while fostering organizational growth and sustainability.

Higher education

2013
Higher education
LES ROCHES Jin Jiang International Hotel Management College , China.
Hotel Management Administration, Hospitality
2003
Higher education
STATE UNIVERSITY “LVIV POLYTECHNICS” , Ukraine.
Institute of Telecommunications, Radio Engineering (ITRE) , Theoretical Radio Engineering and Radio Measurement (TRERM)

Languages

Ukrainian — Native

English — C1 — Advanced

Polish — C1 — Advanced

Russian — C2 — Proficiency

Professional development, courses

2017
Bisman International Co., Ltd.
International Training Course, Internal Quality Audit (ISO 9001:2015)

Citizenship, travel time to work

Citizenship: Ukraine

Permission to work: Thailand, Ukraine

Desired travel time to work: Doesn't matter