Prepare work schedules ● Train new employees ● Ensure prompt ordering and stocking of medical and office supplies ● Answer queries from doctors, nurses and healthcare staff ● Resolve potential issues with patients ● Stay up-to-date with healthcare regulations

Focuses on decreasing the hospital length of stay by intervening early in the discharge process to impact timely discharge of the patients.. Escalates admissions issues and problems according to the established procedures to ensure timely resolution like IT error in the system and query resolving of the patients if the coordinator can't do that. Providing superior customer service and admission support to referral sources and patients. Consistently meets sales & marketing call objectives as established by management. Focus in increasing the revenue of the hospital. Negotiation ability if the patient is not willing to pay the bill of the hospital. Handle the VIP patient by myself. It's handle with Care process. Facilitates and coordinates timely admission process for all patients being referred from the doctor, walk in admission, plan admission emergency admission. Develops and maintains an extensive knowledge of the hospitality industry and the support services provided by FMS and within the community. Through frequent and regular visits, builds, establishes and maintains customer relationships. I have been a part of JCI accredation team and NABH Team twice.

Handled the patient's appointment. Solved the patient's queries Maintained of the records and the database of the patients. Scheduled the CMEs and workshop of the doctor. Patient's counseling. Meeting with the sales and marketing team to improve the quality of customer service and satisfaction

Department of political science and international studies, Political Science